TM
Deluxe
U -1 3 0
Manufactured
by
DM Industries,
Ltd.
This OWNER’S MANUAL has been designed to familiarize you with your Spa
operations and general maintenance. We suggest that you take some time
to carefully review it. Please keep this manual available for reference.
If you have any questions regarding your spa set-up, operation or mainte-
nance, please contact DM Technical Support at the numbers below.
Owner’s Record
DATE PURCHASE: __________________________________
SERIAL NUMBER: __________________________________
To contact our Technical Service Department, please call
1-800-316-7886
during normal business hours, Monday through Friday,
8:30am to 5pm, EST
The Serial Number is located within the equipment compartment.
Please record it on your sales invoice.
— 1 —
IMPORTANT SAFETY INSTRUCTIONS
WHEN INSTALLING AND USING THIS ELECTRICAL EQUIPMENT,
BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED,
INCLUDING THE FOLLOWING:
1. WARNING : To reduce the risk of injury do not permit children to use this product
unless they are closely supervised at all times.
2. DANGER! RISK OF ACCIDENTAL DROWNING. Extreme caution must be exercised to
prevent unauthorized access by children. To avoid accidents, ensure that children
cannot use a hot tub or spa unless they are supervised at all times.
3. DANGER: To reduce the risk of injury to persons, Do NOT remove suction fittings.
The suction fittings in this spa are sized to match the specific water flow created by the
pump. Should the need arise to replace the suction fittings or the pump, be sure that
the flow rates are compatible. Never operate the spa if the suction fittings are broken
or missing. Never replace a suction fitting with one rated less than the flow rate
marked on the original suction fitting.
4. Install the spa so proper drainage is provided for the compartment containing the
electrical components.
5. DANGER - RISK OF ELECTRICAL SHOCK.
Placement of the spa shall be at least 5 feet (1.5 m) from all metal surfaces.
(A spa may be installed within 5 feet of a metal surface if each metal surface is perma-
nently connected by a minimum No. 8 AWG 8.42mm2 solid copper conductor attached
to the wire connector on the terminal box that is provided for this purpose). National
Electrical Code ANSI /NMFP A70-1993.
6. DANGER-RISK OF ELECTRICAL SHOCK
Do not permit any electrical appliances, such as a light, telephone, radio, or television
within 5 feet (1.5 m) of the spa.
7. Warning: To Reduce The Risk of Injury:
A.
The water in a spa should never exceed 40 degrees Celsius (104
degrees F) .Water temperatures between 38 degrees C (100 E) and 40
degrees C 104 F) are considered safe for a healthy adult. Lower water
temperatures are recommended for extended use (exceeding 10 min-
utes) and for young children.
B.
Since excessive water temperatures have a high potential for causing
fetal damage during the early months of pregnancy, pregnant or
possibly pregnant women should limit spa or hot tub temperatures to
38 degrees C (100 F)
— 2 —
C.
Before entering a spa,the user should measure the water temperature
with an accurate thermometer, since the tolerances of water temper-
ature regulating devices vary.
D.
E.
The use of alcohol, drugs, or medication, before or during spa use, may
lead to unconsciousness with the possibility of drowning.
Persons suffering from obesity or with a medical history of heart
disease, low or high blood pressure, circulation system problems, or
diabetes should consult a physician before using a spa.
F.
Persons using medication should consult a physician before using a
spa since some medication may induce drowsiness, while other med-
ication may affect heart rate, blood pressure and circulation.
DO’S & DON’TS
DO
Make sure the spa is connected to a Ground Fault Circuit
Interrupter (GFCI) protected circuit. This GFCI is required by the
National Electrical Code (NEC) and is supplied with the unit.
DO
DO
Test the water with your hand before entering the spa to be sure
it is comfortable.
Remember that wet surfaces can be slippery. Take care when
entering and exiting the spa.
DO
DO
DO
DO
Use the thermal cover when the spa is not in use, empty or full.
Take steps to prevent the intrusion of sand and dirt into the spa.
Maintain proper water chemistry.
Clean the filter cartridge weekly.
DON’T Use the spa for long periods of time at temperatures over 104 F.
DON’T Operate spa without water. Turn circuit breaker off before emp-
tying the spa and while it is empty.
DON’T Store chemicals in the spa’s equipment compartment.
— 3 —
WARNINGS
Prolonged immersion in water that is warmer than normal body temperature can result
in a dangerous condition known as HYPOTHERMIA. The causes, symptoms, and effects of
hypothermia may be described as follows:
Hypothermia occurs when the internal temperature of the body reaches a level several
degrees above the normal body temperature of 98.6 degrees F. The symptoms of
hypothermia include dizziness, fainting, drowsiness, lethargy, and an increase in the inter-
nal temperature of the body. The effects of hypothermia include (1) unawareness of
impending hazard, (2) failure to perceive heat, (3) failure to recognize the need to exit the
spa, (4) physical inability, to exit the spa, (5) fetal damage in pregnant women, and (6)
unconsciousness resulting in a danger of drowning.
WARNING: The use of alcohol, drugs, or medication can greatly increase the risk
of fatal hypothermia in hot tubs and spas.
Persons taking medications which induce drowsiness such as tranquilizers antihista-
mines or anticoagulants should not use the spa. Pregnant women and persons with a
medical history of heart disease, circulatory problems, diabetes or high blood pressure
should consult their physician before using the spa.
Children are especially sensitive to hot water. At no time should children have unsuper-
vised access to the spa. The use of elevated decking may encourage children to climb
onto the thermal cover-IT IS NOT DESIGNED AS A SAFETY OR CHILD RESISTANT COVER!
Each spa comes with a thermal cover which is provided with locking straps. Install the
locks for your child’s safety.
SAVE THESE INSTRUCTIONS
— 4 —
INSTALLATION INSTRUCTIONS
Site Selection/Preparation
The spa must be installed on a structurally strong, solid and reasonably level surface.The
site should allow for drainage away from the equipment compartment in which the elec-
trical components are housed. Take into account the following when considering
prospective sites:
LOCAL CODES:
There may be certain restrictions and/or requirements that are particular to your locality.
DELIVERY PASSAGEWAY:
Doors, halls, stairs, etc. may pose obstructions to deliver the spa to its intended site.
MAINTENANCE:
Trees, lawn, placement surfaces, etc. can create extra work in keeping your spa and spa
area clean and safe.
PRIVACY & WIND SHIELDING
A sheltered environment can result in lower operating and maintenance costs.
ELECTRICAL REQUIREMENTS AND INSTALLATION:
Important: Your spa is wired to meet the requirements of UL, ETL, and the National
Electrical Code (NEC). Any modifications required to meet state or local codes must be
performed by a qualified, LICENSED electrical contractor and approved by a local build-
ing/electrical inspection authority.
A ground terminal (pressure wire connector) is provided on the control box inside the
spa to permit connection of a minimum No. 8 AWG (8.4mm) solid copper bonding
conductor between this point and any metal equipment, metal enclosures or electrical
equipment, metal water pipe or conduit, within 5 feet (1.5m) of the unit as needed to
comply with local requirements.
In-Line Ground Fault Circuit Installation Diagrams
All wires feeding the spa are to be the same gauge. Ground wires are to be insulated.
When using a ground rod, the ground wire to the rod should be #6 bare copper wire.
All 220 Volt spas require the use of an isolated GFCI protected circuit. The installation of
a disconnect is required no more than ten (10) visual feet from the spa and not less than
five (5) feet from the spa. This requirement is to assure that the power cannot be
inadvertently turned back on when the power is disconnected from the spa for any
reason.
Wire your spa per the diagram most similar to your house panel.
220 Volts 3-wire systems:
Note: 220 volt spas use 3 wires: Ground, L1 and L2
— 5 —
Spa
Location
1
2
6
3
4
5
CLEARANCES
CHECK THE FOLLOWING AREAS PRIOR TO SPA DELIVERY
1. STEPS - We suggest no more than six without a landing.
2. TREE BRANCHES - Clearance for spa passage.
3. TIGHT CORNERS - Make sure there is space to maneuver.
4. STORAGE SHEDS, DOG HOUSES, WOOD PILES - Remove out of the way.
5.GATES:CLEARANCE FOR PASSAGE OF SPA - Does gate need to be removed
from hinges?
6. OVERHANGS AND GUTTERS - Anything overhead, as well as drain pipe
locations, must allow for spa passage.
— 6 —
ELECTRICAL REQUIREMENTS AND INSTALLATION
WIRE YOUR SPA PER ONE OF THE DIAGRAMS MOST SIMILAR TO YOUR HOUSE
PANEL
ALL WIRES FEEDING THE SPA ARE TO BE THE SAME GAUGE. GROUND WIRES ARE
TO BE INSULATED AS WELL. WHEN USING A GROUND ROD, THE GROUND WIRE
TO THE ROD SHOULD BE #6 BARE COPPER.
ALL SPAS REQUIRE THE USE OF AN ISOLATED GFCI PROTECTED CIRCUIT. THE
INSTALLATION OF A DISCONNECT IS REQUIRED NO MORE THAN TEN (10) VISU-
AL FEET FROM THE SPA AND NOT LESS THAN FIVE (5) FEET.
THIS REQUIREMENT IS TO ASSURE THAT WHEN POWER IS DISCONNECTED FROM
THE SPA, POWER CAN NOT BE INADVERTENTLY TURNED BACK ON.
SEPARATE NEUTRAL & SOLID GROUND
— 7 —
SEPARATE NEUTRAL & WEAK GROUND OR ROMEX WIRE
USED TO FEED GFCI WITH UNDERSIZED GROUND WIRE
COMMON NEUTRAL GROUND BAR
IN MAIN
— 8 —
GFCI IN PANEL WITH COMMON NEUTRAL BAR AND/OR
ROMEX WITH UNDERSIZED WIRE USED TO FEED DIS-
CONNECT.
GFCI IN PANEL WITH SEPARATE NEUTRAL AND SOLID
GROUND TO PANEL
— 9 —
GFCI MOUNTED IN PANEL AND DISCONNECT MOUNTED
INSIDE TO COMMON WALL WITH METAL STUDS OR WITH
METAL MOUNTING BOX.
GFCI IN PANEL WITH WEAK GROUND OR ROMEX WITH UNDER-
SIZED GROUND WIRE USED TO FEED
DISCONNECT
— 10 —
ALL WIRING TO THE SPA SHOULD BE IN ACCORDANCE WITH ALL
LOCAL AND NATIONAL ELECTRICAL CODES. ALL WIRING SHOULD BE
PERFORMED BY A LICENSED ELECTRICIAN KNOWLEDGEABLE IN THE
OPERATION AND WIRING OF A GFCI PROTECTED SYSTEM.
1. The spa must be permanently con-
nected (hardwired) to the power sup-
ply. No extension cords or plug-type
connections are to be used in con-
junction with the operation of the
spa. Failure to supply power to the
spa that is not in accordance with
these instructions could create a
potential health hazard and will void
both the manufacturer’s warranty
and the independent testing agency
listing.
5. To ensure proper connections use
copper conductors only.
DO NOT USE ALUMINUM WIRE.
6. The spas’ power terminal strip is
located within the electrical control
box.
7. Feed supply conductors through
power supply inlets provided on the
spa and install into the control box.
Modifications to the electrical
equipment box are not permitted.
Drilling holes in the electrical con-
trol box to provide access for wires
in areas other than those provided
for will void the manufacturer’s war-
ranty and the independent testing
agency listing.
2. The National Electrical Code (NEC)
requires that the power supply to this
spa must be a dedicated,ground fault
circuit (GFCI) protected circuit with no
other appliances or lights sharing
power on this circuit.
3. Refer to the wiring diagram posted
inside the electrical equipment door
to determine the current, voltage,
and wire size requirements for your
spa.
8. Connect wires to terminal block (TBI)
color for color. All wires must be con-
nected or damage may result.
TIGHTEN SECURELY!
4. THHN type wire is recommended.The
wire size for the distance of the wire
run must conform to NEC and local
electrical codes.
— 11 —
Getting Started:
NOTE:
For best results, read each step carefully and entirely before proceeding to the next.
FILL YOUR SPA
Wipe the interior of the spa with a damp, soft cloth to remove any residue that may be
on the surface. Fill with a garden hose. As the spa is filling check in the equipment access
area for any leaks. On occasion, it may be necessary to hand tighten a union fitting that
may have come loose during transit. Also check that the gate valves are pulled out to the
open position and that the hose bib is closed. Continue to fill to the water level line.
NOTE: If your water is extremely hard, it is preferable to fill the spa halfway with hard
water and the rest with softened water.
NEVER FILL THE SPA ENTIRELY WITH SOFTENED WATER.
ADD START UP CHEMICALS
Carefully follow the directions and add the start-up chemicals recommended to you by
your dealer. Contact your dealer to clarify any questions you may have.
— 12 —
CONTROLS & OPERATING INSTRUCTIONS
Note: For best results, read each step carefully and entirely before proceeding to the next.
TESTING THE GFCI
The GFCI shuts off the electricity in a fraction of a second if there is ashort anywhere in the system. It is rec-
ommended that the GFCI be tested prior to each use. Test as follows:
1. Push the TEST button on the GFCI. The RESET button with trip out, the topside
digital control LED display with go out. If this does not happen,
DO NOT USE SPA. Check all wire connection to assure that all are tight and
not exposed to moisture.
2. If the GFCI test properly, firmly push the REST button back into place. The
topside digital control LED will come back on.
3. If the GFCI trips by itself at anytime, firmly press the reset button back into place
and perform the above test. If this happens more than once,
DO NOT USE THE SPA. Check for loose wires or moisture.
The initial factory settings can be changed by following the instructions shown below.
A. Displaying Time or Water Temperature
Pressing the “PROG” button will allow switching the display between time and water temperature. The dis-
played temperature is the last reading taken when the pump was operational. To verify water temperature
when the pump is shut off, press the jet button and allow the pump to run for two minutes. The water tem-
perature sensor will analyze the water temperature during this time period and then display the current
water temperature.
B. Setting Temperature
1. Press the “PROG” button to display water temperature
2. Press the “UP” or “DOWN” arrow to select the desired temperature.
3. Press the “PROG” button to exit the programming mode.
C. Setting Time and Filtration Hours
1. Press and hold the “PROG” button for 5 seconds until the displayed hour starts to flash.
2. Press the “UP” or “DOWN” arrow to select the current hour.
3. Press the “PROG” button one or more item to display minutes.
4. Press the “UP” or “DOWN” arrow to select the current minutes
5. Press the “PROG” button one more item to display the filtration hours F=4H (default) will
be flashing. Refer to “Filtration Cycles” section to determine the length of cycles (F=4H
or F=8H) you prefer.
6. Press the “UP” or “DOWN” arrow to select the filtration cycle desired.
7. Press the “PROG” button to exit the programming mode.
— 13 —
D. Auto Heat Operation
This equipment has includes a 2-speed pump for the primary pump. The low speed operates during filtra-
tion and heating cycles. Your selected water temperature will be maintained automatically 24 hours a day.
The electronic thermostat will monitor your water temperature at the top of each hour by cycling the low
speed pump for 2 minutes. If the water temperature reaches the set temperature, at which point both low
speed pump and heater will turn off. If the water temperature is at the set temperature, the low pump will
turn off at the end of the 2-minute cycle. The spa water will heat about 1 to 3 degrees F per hour for 110v
systems and 3 to 5 degrees F for 220v systems. The maximum temperature is set for 104F.
The pump hi-speed therapy mode can be activated during those cycles. The heater will stay on if needed to
bring up the water temperature. Note that for 110v spas, the heater will turn off when you turn the HI-
speed therapy pump mode.
E. Jet Button
Single Pump System:
1) Press “JET” to activate the low speed pump.
2) Press “JET” a second time to activate the high speed pump.
3) Press “JET” button a third time to turn the pump off. Note that the low speed pump will
remain of if the water temperature is below the set temperature or if it is during the
filtration hours.
Note that for safety, the pump will automatically turn off after 30 minute. Reactivate as needed.
Note that the low speed pump will remain on if the water temperature is below the set temperature or if it
is during the filtration hours. For safety purposes, the pump will turn off after 30 minutes. Reactivate as
needed.
F. Light Button
The light button turns the light ON and OFF. If left ON, the light will automatically go off after 9 hours.
I. Memory
The temperature setting that is entered in your digital control is permanently retained in the solid state
memory. In the event of power failure, the temperature and time setting will be captured and held until
power is resorted. The temperature setting at the time of the power loss will be restored when power
returns. The time will need to be adjusted to current time.
— 14 —
J. Resetting Your Spa
Just like your computer at home, you spa electronics could get corrupted by electrical surges or spikes, or by
low voltage. This could result in improper operation. Anytime there is reason to believe that your system is
not operating properly, please follow the following resetting procedure:
1. Turn the power to the off for 15 full minutes
2. Turn the power back on.
3. Press “PROG” to show time.
4. Press and hold the “UP” arrow for 5 seconds. The control display will show 12:00 p.m. as soon as you
release the “UP” arrow indicating a successful reset.
The set temperature and filtration hours will be reset to their factory pre-programmed settings of 102 F.
— 15 —
SPA MAINTENANCE
Your spa is manufactured with the highest quality and most durable materials available.
A spa care and maintenance program is recommended to increase your comfort, main-
tain the spa’s reliability and protect your investment.
1) DRAINING YOUR SPA
Detergent residues from bathing suits as well as soap film from your body may gradually
accumulate in the water. Foam inhibitors will suppress the foam but will not remove the
soap from the water. Eventually, the soap build-up in the water will concentrate enough
to leave an unclean feeling on the user’s skin, cause sudsing, and make the water impos-
sible to clarify. Depending on the amount of soap input, the spa water should last
between two and three months.
To Drain Your Spa:
A. Unplug Spa.
B. Remove cap. Attach a garden hose to the bib that is located directly behind the cap, once
removed. Route the outlet of the hose to an appropriate draining area. Twist body then pull.
The spa will empty by gravity. Siphon or scoop out the balance of the water.
IMPORTANT: Spa water with a high sanitizer level may harm plants and grasses. If you
are draining your spa for the winter, be sure to fully drain water from the pipes by
disconnecting the two unions at the gate valves. Drain the water pump by removing
the pump plug. Then reinstall the valves and pump plug.
C. Remove the filter and clean as required.
Drain Body
D. Inspect the spa shell and clean as required.
E. Refill the spa BEFORE restoring power to it.
Drain Cap
2) WINTERIZING YOUR SPA
Your spa has been designed and engineered for year-round use in any climate.
A. If the spa will not be used, drain it completely following the instructions on“DRAINING
THE SPA.”
B. If you intend to use the spa during the winter, keep the spa warm and set the thermo-
stat to the temperature you wish to maintain.The spa will automatically come on and
display “ICE” whenever the water temperature falls to 50º F and will continue to run
until the water temperature comes up to 60º F. Note that accidental freezing could
result due to prolonged power failures.
— 16 —
3) FILTER MAINTENANCE
Maintenance is the most critical factor in keeping your spa water clean.
To clean the filter:
NEVER RUN SPA WITHOUT FILTER
A. Remove the cartridge and spray it with a garden hose. It will be necessary to rotate the
cartridge while spraying so as to thoroughly remove the debris lodged between
the filter pleats.
B. After allowing to dry, inspect the cartridge for calcium deposit (scaling) or an oil film.
Rapid mineral build-up from hard water, or oil builds up from the use of oil-based
water scent or body oils that may coat the filter.
C. Use a rag to remove any debris at the bottom of the filter housing. Replace the
cartridge.
D. We recommend the use of a spare filter. This way one can be soaking and cleaning
while you continue to enjoy the use of your spa.
4) MARINE VINYL COVER
Your cover is manufactured from a durable marine grade, U.V. resistant material. Even so,
monthly cleaning and periodic conditioning is recommended to maintain its beauty.
To clean and condition the vinyl cover:
A. Lightly spray the cover with a garden hose to rinse it and remove the debris.
B. Using a large sponge or soft cloth and a mild soap solution (1 teaspoon dish washing
liquid with 2 gallons of water), scrub lightly in circular motion. Then rinse it thorough-
ly with plenty of water.
C. Condition the vinyl after cleaning by applying a thin film of vinyl conditioner such as
Armor-All. NOTE: To remove tree saps, use lighter fluid (not charcoal lighter, but the
kind used in cigarette lighters). Use sparingly and rinse with mild soap solution after-
wards. Wipe dry.
— 17 —
WATER QUALITY AND
MAINTENANCE
GENERAL GUIDELINES FOR WATER QUALITY MAINTENANCE
Maintaining water quality within specific limits will enhance your enjoyment and prolong the
life of the spa. Safe, comfortable and clean spa water is a fairly simple task to achieve, but it does
require regular attention because of the numerous factors that can alter it. There is no one for-
mula to be followed because of the variables, i.e. quality of the water used to fill the spa, water
temperature user load, etc.
Developing a disregard for water maintenance will result in poor soaking conditions, damage
your spa investment and possibly void your warranty.
Spa water maintenance consists of three separate easily developed programs :
1. Sanitizing and maintaining a safe level of sanitizer in the spa water.
2. Balancing the pH and maintaining the recommended mineral content level.
3. Achieving and maintaining water clarity.
SANITIZING
To destroy bacteria and organic compounds in the spa water, a sanitizer must be used
regularly. The use of a bromine floater is recommended. By regulating the amount of
tablets, the amount of time the floater is open, and the length of the filtration cycles,
you can control the amount of bromine in your spa. A bromine residual of 2 to 3 PPM is
generally considered desirable. A two-part bromine system or a granular chlorine
(dichlor) system is also acceptable Sanitizers.
pH CONTROL
pH is a measure of acidity and alkalinity of the spa water. The recommended pH for spa
water is 7.4 to 7.6 ppm. Below 7.0 (considered neutral), the spa water is acidic and can
cause damage to the heating system. Above 7.8 the water is too alkaline and can result
in cloudy water and scale formation on the spa shell, heater, and cover.
IMPORTANT: NEVER USE CHLORINE TABLETS OR LIQUID POOL CHLORINE (TRICHLOR)
IN YOUR SPA.
This chemical can have an extremely corrosive effect on certain materials in the spa. Also, the
use of liquids, chlorine or acid, are not recommended. Damage caused by use of these
chemicals, or improper use of any chemical, is not covered under the spa warranty.
OPTIONAL LIGHTNING SERIES WATER PURIFICATION SYSTEM
If you have elected to equip your spa with the ozone water purification system, you will
find that your water stays fresh and clean with significantly less usage of chemical sani-
tizer and you will also be able to go longer between spa draining.
— 18 —
DIAGNOSTIC & TROUBLESHOOTING
Resetting Your Spa
Just like your computer at home, you spa electronics could get corrupted by electrical surges and operate improperly.
If your spa system is not operating properly or shows any of the following messages, please reset it to see if the mal-
function clears itself.
Turn power off for 15 full minutes – then – turn power back on – then- press “PROG” to show time_then_Hold “UP” for
5 seconds. Display will show 12:00p.m., indicating a successful reset (reboot).
SYMPTOM
MEANING
ACTION
Spa Inoperative
Power failure outside of spa.
Check power source
breaker / GFCI. Call
electrician if it will not
start.
MESSAGE
FLO
Lack of water flow through heater.
Remove filter and check
for debris in the filter and
filter adapter. If “FLO”
remains check for closed
gate valve or see priming
the pumps.
HILI
ICE
Message appears if the heater
sensor detects 118F at heater.
Remove spa cover and
let the spa water
temperature cool.
Reset spa.
Water in plumbing below 50F
No action required. Pump
will come on to circulate
water and then the
heater. Heater will stay on
until the water temp
reaches 60F or set temp.
LS=O or LS=S
SS=O or LS=O
Pb
Water temperature sensor
High Limit Sensor
Reset spa, If message
returns, replace sensor
Reset spa, If message
returns,replace sensor.
Break in communication
Reset spa, If message
returns,power down spa
and check control
connection to circuit
board.
— 19 —
Maintenance Record
Keep track of your water maintenance
— 21 —
Schematic U130
— 20 —
LIMITED WARRANTY FOR
ECO SPAS
DM Industries, Ltd., extends this limited warranty solely to the original
Purchaser of any Eco Spa purchased within the United States or
Canada.
EXCLUSIONS
This warranty is void if DM Industries, Ltd., or its representative deter-
mines that the spa has been subjected to any alterations or repairs by
anyone other than an authorized representative of DM Industries, Ltd.
Eco Spas are NOT APPROVED for commercial applications. DM
Industries, Ltd., will not be responsible for the cost of replacement
parts or labor cost of any spa found to be used in a commercial appli-
cation. This warranty shall also be voided if there is evidence that the
spa has been subjected to misuses, abuses, negligence, improper
installation or operations other than in accordance with the instruc-
tions in the owner’s manual, including but not limited to damage to
components caused by improper pH balance or other improper water
chemistry maintenance, (use of chlorine based products other than
dichlorine voids all warranties,) or by failure to maintain and clean the
filtration system; damage to components or spa surface caused by
operating the spa at water temperatures outside the range of 32
degrees F (freezing) and 120 degrees F (excessive heat); damage to
the surface caused by leaving the spa uncovered while empty of
water and in direct exposure to sunlight; damage caused by improp-
er or incorrect electrical hook-up, modifications to internal electrical
assembly boxes and grounding system, by electrical installations
done by anyone other than licensed professionals in non-conformity
with state and local codes or by power surges or spikes; or damage
caused by Acts of God or conditions beyond the control of DM
Industries, Ltd.
5 YEAR STRUCTURAL
SPA SHELL: DM Industries, Ltd., warrants its shells against loss of
water due to defects in materials and workmanship for five (5) years
from the original date of purchase.
2 YEARS SURFACE
The surface is warranted against blistering, cracking and chipping
resulting from a defect in the surface material for a period of two (2)
years from the original date of purchase.
COMPONENT WARRANTY
DM Industries, Ltd., warrants all factory installed electrical compo-
nents– pumps, blowers, and control system – and plumbing compo-
nents – jets, controllers, and air injectors,– to be free from defects in
materials and workmanship for a period of one (1) year from the orig-
inal date of purchase. The plumbing infrastructure, such as glued
joints, pipes and hoses are also warranted to be free from defects in
material and workmanship for a period of one (1) year.
Wearable components such as filter cartridges, light bulbs and fuses,
are not covered under this warranty but are warranted to be free from
defects in material and workmanship at the time of the original delivery.
DISCLAIMER
Except as expressly provided, there shall be no other warranty or
obligation, expressed or implied, oral or statutory. No dealer or other
person has the authority to make any warranties or representations
covering DM Industries, Ltd., or its products. DM Industries, Ltd., and
its representatives shall not be liable for any injury, loss, cost or other
damage, including but not limited to, loss of use, inconvenience,
costs of removal of a permanent deck, custom fixture, or any other
incidental or consequential costs, expenses or damages. Under no
circumstances shall DM Industries, Ltd., or any of its representatives
be held liable for injury to any person or damage to any property,
however arising. Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the above limitations or
exclusions may not apply to you. This warranty gives you specific
legal rights. You may also have other rights, which vary, from state to
state.
Covers, as supplied by DM Industries, Ltd., are warranted to be free
from manufacturing defects for a period of one (1) year.
Dealer added options are excluded from this warranty and are cov-
ered under separate warranties from their respective manufacturers.
WARRANTY PERFORMANCE
In the event of a defect covered by this warranty, notify your DM
Industries, Ltd., dealer within 10 days of the time the defect is
discovered. Proof of purchase is required. There is no infield service
warranty. Components such as equipment pump or control center
should be taken or delivered to closest service center. There will be
no charge for service to repair or replacement components within the
first 90 days of purchase. After 90 days, you will be accessed a
minimum service charge of $65.00. Plumbing repairs (leaks) may be
done in-field (at the option of servicing dealer/center). DM Industries,
Ltd., at its sole option, may elect to substitute a spa or component of
equal value, either new or reconditioned, to correct a defect. Such
replacement shall assume, as its warranty, the remaining portion of
the warranty on the original product. If the entire spa needs to be sub-
stituted because the repair is not feasible or the repair can not be per-
formed in the field, reasonable costs to pick up the defective spa and
return it or delivering and installing the replacement spa will be the
responsibility of the spa owner.
CUSTOMER SERVICE
Contact your dealer or local authorized repair center for service.
If you do not know who your local dealer is, contact DM Industries,
Ltd.’s Technical Service Division at the address listed below, or call
(305) 685-2063.
This warranty is effective for spas manufactured after January 1, 2005.
DM Industries, Ltd.
2 3 2 0 N W 1 4 7 t h S t r e e t , M i a m i , F l o r i d a 3 3 0 5 4
WARR-ECO05-0117
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© 2005 DM Industries Ltd
2320 NW 147th Street Miami, Florida 33054
PH 305-685-5739
ECODX-05-0517
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